Privacy Policy & Legal Disclaimer
Effective Date: 6/30/2025
About Us
BYTES USA is a licensed sole proprietorship operating under a Doing Business As (DBA) in the State of California. We are authorized to provide electronic and computer services under a valid BGHS license. We operate primarily in Santa Monica, Brentwood, Pacific Palisades, West Los Angeles, and surrounding areas, offering computer repair, IT support, and website development services.
Privacy Policy
Information We Collect
When you interact with our website, we may collect the following information:
- Contact details submitted through forms (name, email, phone number, etc.)
- Technical data such as browser type, device information, and IP address
- Behavioral data through cookies and analytics tools
- Any communications, inquiries, or reviews you submit
How We Use Your Information
We use your information for the following purposes:
- To contact you for scheduling or follow-up
- To improve our website and services
- To offer advertising or promotional updates about BYTES USA services
- To monitor website traffic and user engagement through analytics tools and cookies
Essential Cookies and Data Collection
This website uses essential cookies and analytics tools. By continuing to use this website, you consent to the collection of data for operational and marketing purposes. If you do not agree with our use of cookies or data collection practices, you must exit the website immediately.
Legal Disclaimer
Licensing & Business Info
BYTES USA is a sole proprietorship registered in the State of California, operating under a DBA as BYTES USA. We are certified under a BGHS license ID: 94357 to work on electronics, IT systems, and computers within the state.
In-Home Service Charge Policy
BYTES USA charges a flat in-home service fee, regardless of the outcome of the repair or service provided. This fee covers time, travel, and on-site diagnostics. If the issue cannot be resolved during the visit or no service is rendered due to unresolvable factors, you will receive a refund of any remaining amount paid, minus the service call fee.
Changes to This Policy
We reserve the right to update or change our Privacy Policy and Legal Disclaimer at any time. Any modifications will be posted on this page with an updated effective date.
Contact Us
For questions, concerns, or legal inquiries, you may contact:
BYTES USA provides fast, friendly, and expert computer services to Santa Monica and the surrounding West LA communities. We specialize in on-site computer repair, custom PC builds, virus removal, IT support, and website development for both home users and small businesses. Whether you need a gaming PC built, tech support for your office, or help fixing a slow computer, we'll show up to your doorstep. Serving Santa Monica, Pacific Palisades, Brentwood, Venice, and West LA.